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Most on-line shipping and handling charges are calculated automatically.
All items are shipped after payment has been received. In
most cases, shipping is the responsibility of the purchaser.
On some items Fitness Concepts, Incorporated will run specials,
in which the freight will be paid by Fitness Concepts, Incorporated
or shipping will be included in the sale price. Large and/or
heavy items are shipped by common carrier and are drop-off/curbside
only. Inside delivery or lift gate arrangements will not
be included unless specified otherwise by the customer.
If you request inside delivery or a lift gate, arrangements can
be made however this will incur an additional charge. Please
make these arrangements at the time the order is placed by contacting
the Fitnessconcepts.net customer service department @ 800-371-8612.
Orders will not be processed without customer approval of all
additional charges. If the product that you purchased requires
assembly, it will be the responsibility of the purchaser.
Fitness Concepts, Incorporated does not provide installation outside
its delivery area.
In Stock Items: Within 7 business days of receipt of payment
Special Order Items: Within 14-21 business days of receipt of
payment
From time to time items are back ordered which may delay shipping
outside the above times that are allotted. In this instance
Fitness Concepts will inform you of how long it will be before
the item(s) are shipped. Should you have any questions regarding
shipping please feel free to contact us at 800-371-8612.
Do to shipping regulations and restrictions; delivery to an APO,
FPO or a PO Box is not available at this time.
This offer is available on selected items and only applies to
addresses within the continental United States. It does
not include inside delivery or lift gate requirements.
Contact Customer Service at 800-371-8612 for arrangements.
Unless otherwise stated, trucking deliveries will be drop-off/curbside
only. Arrangements must be made by the customer to have
someone present to receive and unload the equipment. For
all non-curbside delivery arrangements, Customer Service must
be contacted prior to order placement. All additional shipping
services requested after order processing will be the responsibility
of the customer. Additional charges may apply to all deliveries,
even if “Free Shipping/Shipping Included” is stated
due to unusual road/driveway circumstances or other situations
that restrict or delay delivery.
Before accepting any trucking delivery, all items should be thoroughly
examined for signs of damage. If any damage is found and
delivery is accepted, the damage must be noted on the carrier
release form and reported to Fitness Concepts, Incorporated Customer
Service at 800-371-8612. Fitness Concepts will not be
responsible for freight damage once you accept the item(s) shipped
to you. If item(s) appear to be damaged refuse shipment
and notify Fitness Concepts immediately @ 800-371-8612.
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